FAQ

How do you go about purchasing an e-book?

It's all very easy: you press a button, and enter the required information, including your name, email, and payment details on bank or credit card circuits, as well as PayPal, and after a verification, the payment is approved, and the system sends two separate messages to the email that was entered: the payment receipt with the registration number and the link to download your e-book.

Can I download my e-book multiple times?

No, you can only download the e-book once. The e-book is personal and not transferable to others and cannot be copied except for personal use. However, you are allowed to use several copies of the e-book on different systems (PC, phone, tablet...) for personal use and paying only once the required price.

What happens if I lose my e-book?

Computer systems also sometimes have problems, but this does not mean that you will lose your e-book. Should this occur, simply contact us at info@thewatchmanual.com with your payment receipt, and request to download the e-book again: you will be sent a new link to do so.

What does the Lifetime Upgrade offer?

The Lifetime Upgrade offers several benefits not included in the basic version of the book. Those who purchase the Lifetime Upgrade have the right to receive all new editions of the manual when they are published, and in addition, they will receive a periodic newsletter with exclusive content that will talk about the world of watchmaking, also detailing any discounts and benefits TWM reserves for its most loyal readers.

Can I read the content before I buy the book?

Certainly. We have prepared an excerpt of the TWM be-book that shows some chapters of the final edition in full, so you can realize what you are buying. Just write to this email info@thewatchmanual.com requesting the excerpt, and it will be sent to your email inbox free of charge. 

Can I purchase the paper edition of the TWM?

Unfortunately, the print edition of the TWM is not yet available for sale. But if you purchase the e-book version, you can enjoy a special discount should you wish to purchase it when it becomes available. Keep following us, and we will inform you about the publication and cost in a timely manner.

Are there editions available in other languages?

For the time being, the only available editions of TWM are the International English edition and the Italian edition. For the other books in the TWM series, the only edition available is the English edition. The Lifetime Update offer refers only to the English edition.

Can I request a refund?

You can request a refund only if the link to download the e-book has not yet been opened. If it appears that the download has been made, unfortunately it is impossible for us to issue a refund. However, for assistance with this or other needs, please send an email to info@thewatchmanual.com.

What happens if I cannot download the e-book?

If for any reason you are unable to download the e-book, please contact us explaining your problem at info@thewatchmanual.com email address: we will respond as soon as possible to solve your problem.

How can I be sure to receive the e-book?

The Watch Manual site is a security as it has been on the Internet for several years, and is widely known in the world of watch enthusiasts.
The titles in TWM's ebook series can only be purchased via tracked payment with a credit card or Paypal, and so if there are any problems, there are coded procedures for requesting the money back from the companies handling the transactions. In addition, this new version of the site is hosted on Shopify platform, one of the world's leading e-commerce platforms-a proof that it is a lawful and widely guaranteed channel that protects buyers.

How can I read the e-book?

Our e-books are created in PDF format, one of the most popular and easy to use formats. There are several programs that allow you to open and read e-books in PDF format, in some cases even without installing additional software. The books also are optimized to allow for easy online reading of the text.

Can I print my e-book?

Yes, you can print your e-book to read it on paper, but it is useful to remember that it is over 600 pages long; therefore, it requires a large amount of paper to do so. Therefore, it is best to read it in its electronic format and wait for the paper edition to be published.